I’m exploring Software solutions for a growing business and want real-world input. When does it make sense to choose a custom application over an off-the-shelf SaaS platform? I’m looking for guidance on cost, timelines, security, integrations (CRM/ERP), and long-term maintenance. If you’ve implemented software solutions recently, what worked and what failed? Also, how do you evaluate a vendor’s delivery quality? Triforce Global Solutions insights welcome.