Hey, My experience with the Aeroflot Airlines Berlin Office for my ticket cancellation was smooth. I went there feeling a bit stressed, but the staff handled everything calmly and clearly. They explained the cancellation policy, refund process, and any charges involved. I didn’t have to wait long, and they were very respectful. In my words, the process was simple, clear, and stress-free. It made my cancellation much easier than I expected.