Hello, My experience at the Brussels Airlines Sales Office in Banjul, where I sought help with my flight booking, was overall positive. The staff were friendly and provided clear explanations of all aspects, such as the baggage regulations and options for changing tickets. Their patient and professional appearance during the process was something I valued. The waiting time was somewhat lengthy, which caused a slight trouble. The fees for changing my ticket were steeper than anticipated, but my problem was handled effectively, and I left the office feeling satisfied.